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Service Requests

 

We offer a flexible service request system to streamline your business processes. With our platform, you can create and manage service requests, decide what information to capture, and choose from a variety of options when making a request.

Automated notifications to service request managers reduce wasted time and enable effortless management through to completion directly in the platform. With our platform, you can request lunch, travel, drinks, cleaning, and more with ease.

Room Service Requests

A person using a device, presumably displaying Ricoh's service request application Callout blue

Make it easy to submit room service requests and track their status, so you can always stay up-to-date on the progress of your request. With Ricoh, it’s just a matter of a few clicks.

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Manage services for your events

Streamlined services and facilities, allowing employees to request services for meetings and the facilities teams to manage requests with ease.

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Integrate with other tools

Already using a service management platform? Provide employees with a better experience by integrating RICOH Spaces with your existing platform.

Create Customisable Service Requests

Leverage fully customisable service requests to suit your business needs.

  • Create your own service request with a flexible form builder

  • Unlimited custom-built service requests, such as cleaning, food, parking, and more

  • Assign and restrict services to particular spaces

  • Add Service Request Managers for automated notification and management to completion

A laptop showing service requests software Callout blue
A computer displaying Ricoh's Service Request form-fill Callout blue

Simplify the Process of Requesting Services

Reduce wasted time by removing the manual processes in your business with seamless service requests to provide an integrated booking experience.

  • Schedule automated actions such as “Create new cleaning request after space has been used more than once”

  • Integrate with third-party ticket management systems such as ServiceNow and others

  • Provide notifications of service requests directly in Microsoft Teams

  • Pre-book visitors and request services in advance

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