Contact us
Ricoh Hong Kong Limited (Head Office)
Telephone Hotlines | Telephone No. | Fax No. |
Customer Service Hotline | (852) 2833-1111 | (852) 2833-1909 |
Fax Meter Reporting | - | (852) 2880-6088 |
Start a conversation on WhatsApp (+852 2833 1111) by clicking here or scanning the QR code below:
Address:
20/F., One Kowloon, 1 Wang Yuen Street, Kowloon Bay, Hong Kong (Near exit A of Kowloon Bay MTR station)
Telephone: (852) 2893-0022
Fax: (852) 2834-5682
Email: [email protected]
Office Hours:
Monday - Friday 9:00am to 5:30pm (Except public holidays)
Please select language
1 Cantonese 2 English 3 Putonghua
Sales Enquiries
• Press 1 > 1
Order of Consumables
Repair Service
Helpdesk Service
Account Enquiries
Customer Service
Above shortcut keys table is for Cantonese version. You can simply change the first key number from 1 to 2 or 3 for choosing of English or Mandarin version respectively.
Drop-off Center for Ricoh Carry-in Maintenance Service (except camera products)
Address: Unit 10 and 11, 8th Floor, Sun Cheong Industrial Building, No. 2-4 Cheung Yee Street, Cheung Sha Wan
Telephone: 2833 1111
Office Hours:
Monday to Friday - 9:00am – 1:00pm, 2:00pm – 5:30pm
Closed on Saturdays, Sundays and Public Holidays.
Note: Please bring along your original invoice as evidence for product warranty, for carry-in repair maintenance service terms apply.
Product & Solution Enquires from Macau
For product & solution enquiries from Macau, please contact our reseller:
New Domain Office Solutions Limited
Address:
Av.do Coronel Mesquita,No. 48-48D, Edf Industrial Man Kei 4/F, A, Macau
Telephone: (853) 2833-0066
Fax: (853) 2833-0055
Email: [email protected]
Website: newdomain.mo
Ricoh Camera Products
For enquiries & service of camera, please contact our Ricoh camera Hong Kong distributor:
Laikok Photographic Products (HK) Ltd
Telephone: (852) 2856 3633
Email: [email protected]
Website: www.laikok.com.hk/en/contact
News & Events
Keep you up to date with Ricoh
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04 Dec
Ricoh selected amongst the Financial Times “Best Employers Asia- Pacific 2025”
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27 Nov
Ricoh received top five-star rating in the SDGs Management edition of Nikkei Sustainable Comprehensive Survey 2024
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14 Nov
Ricoh IM C320F Wins a 2025 Pick Award from Keypoint Intelligence
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31 Oct
Ricoh publishes Ricoh Group Integrated Report 2024 and Ricoh Group Environmental Report 2024