Billing & Payment

1. Faster Payment System "FPS" (Effective from 12 Sep, 2023)
   FPS ID: 106496391
   
    
   Use FPS service of your bank or the nominated service provider, or input FPS ID number and input Bill Reference Number (refer to front page). (i.e. 123456-PINV-xxxxxxxxx)
2. Internet Banking (Effective from 12 Sep, 2023)
   
   Payments may be settled through Internet banking services offered by your bank. Please refer to the bank details provided below:
   

   Bank Account Name:       Ricoh Hong Kong Limited
   Bank Name:                     Mizuho Bank, Ltd.
   Bank Code:                      109
   Branch Code:                   547
   Swift Code:                       MHCBHKHH
   Bank Account Number:    Please refer to the invoice front page (i.e. 8838xxxxxx)
   Reference / Remark:        Please fill in bill reference no. for remark (i.e. 123456-PINV-xxxxxxxxx)
   *When settling more than 1 payment, please put a note for other payment numbers / Email to [email protected].
3. Direct Debit Authorization (Autopay)
   

   The relevant amount will be debited from your designated bank account according to the payment term of the invoice.  

   To simplify your payment process, we encourage you to use the Autopay services and no additional charge is imposed for this service by us.  Please click here to download the form and pass it to your banker for application with your authorized bank signatories.

4. Cheque
   

   All cheques should be crossed and made payable to “Ricoh Hong Kong Limited”.  For timely update of settlement detail, please attached the remittance advice (from the invoice, statement or reminder) or e-invoice copy with the cheque and mail to:
   Ricoh Hong Kong Limited, PO Box No. 68146, Kowloon East Post Office
   Post-dated cheque or cheque being dated over 6 months is not accepted.

5. e-Cheque
   

   All e-cheques should be made payable to “Ricoh Hong Kong Limited”.  Please specify the payment information (i.e. invoice number and customer number) for our update of settlement. You may email the e-cheque to us or pay directly to our bank account with the above information.
   
   Hongkong and Shanghai Banking Corporation:   
   A/C No 004 002 359537 002 (For HKD)
   Email Address: [email protected]
   
   Cheque Deposit Machine ("CDM"):
   Visit any CDM at HSBC with a crossed cheque made payable to "Ricoh Hong Kong Limited.  When the payment transaction is completed, please send the customer advice with payment reference number to [email protected].

6. Direct Bank Deposit/ Automated Teller Machine ("ATM")
   

   You may deposit a cheque or cash directly into our bank account or visit any ATMs of HSBC in Hong Kong and then transfer to our bank account. Please email the Bank Slip or Payment Advice together with the remittance advice (from invoice, statement or reminder) or the e-invoice copy to us. The account information is as follows:
   
   Hongkong and Shanghai Banking Corporation:   
   A/C No 004 002 359537 002 (For HKD)
   Email Address: [email protected]

Cheque

All cheques should be crossed and made payable to “Ricoh Hong Kong Limited”.  For timely update of settlement detail, please attach the remittance advice (from the invoice, statement or reminder ) with the cheques when mail to our office at:
Alameda Dr. Carlos d’ Assumpcao, 411 - 417, Edf. Praça Wong Chio,19 Andar (O-P), Macau.

Post-dated cheque or cheque being dated over 6 months is not accepted.

E-billing service

• Ricoh is committed to reducing carbon footprint and focused on environmental conservation. Our Customer Portal helps companies to reduce paper, increase productivity and gain dollar saving.

• Customers can now register to use our Customer Portal to enjoy the following value-added benefits:

  - Environment-friendly

  - Free registration and easy to use

  - Flexible to create user accounts to suit your needs

  - Access to account status, latest invoices, statements and reminders anytime, anywhere

  - Email notifications once latest e-invoices or e-statements are uploaded

  - Retrieval of invoices and statements up to 6 months upon registration

  - Download forms to update customer information

• Customer portal