How SMEs Drive Business Growth with IT and Automation Technologies
The Top Challenges Facing SMEs in Hong Kong
Limited IT Budget
This is common among SMEs as they often grapple with limited resources.
Minimal IT Skills
A dedicated IT team is too costly for most SMEs.
Talent Shortage
This not only gives rise to higher staff costs but also limits SMEs’ business growth.
As a result, smaller companies are looking into managed IT services and automation technologies — some of the most sought-after SME solutions —to overcome those pain points, improve operational efficiency, and drive business growth.
What SME Solutions Ricoh Offers to Enable Your Success
Managed IT Services
Key SME IT support features:
- Software and hardware support
- Cybersecurity support
- Real-time remote troubleshooting
- Network building, adjustment, and monitoring
- Onsite support during public holidays
- Monthly subscription-based devices-as-a-service
Benefits You Can Gain
Enhanced Cost Efficiency
You can choose an affordable monthly plan for onsite technical support or pay only for services used with prepaid tokens.
Smooth Operation
Comprehensive SME IT support — from software installation to network configuration, office network cabling, as well as device-as-service that provides a tailored package of devices, software, and managed services — ensures smooth operation of your business.
Minimized Risks
Proactive network monitoring, potential risk detection as well as automated software updates and maintenance help to guard you against cybersecurity incidents.
Document Management Automation
DocuWare
Key features:Cloud document management allows you to digitize, secure, work with business documents, and enables the automation of processes such as review and approval, accounts receivable & accounts payable, and records management.
Benefits You Can Gain
Fast Document Retrieval
Documents are readily available in the cloud for fast search and retrieval.
Tightened Document Security
Secure, controlled and logged access, a sophisticated rights structure, and secure data capture are some of the features that protect documents against loss, abuse, and manipulation.
Secure Access to Information on the Go
Authorized access from anywhere, at any time, and via mobile devices and computers is enabled.
R Hub
The quick AI Doc solution with easy and instant access via Ricoh Smart Operation Panel.
R Hub is a solution which provides users a set of quick tools for handling documents scanned in Ricoh MFP. Embedded in the Ricoh Smart Operation Panel, you can start using R Hub immediately without installing any additional software.
Key features:
- Document Comparison
- Handwriting Removal
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Benefits You Can Gain
Efficient Comparison for Fraud Prevention:
Comparison between 2 documents are quickly made to track changes, validate the integrity of documents, and prevent fraud more effectively.
Time Saving
Unwanted handwritings are removed from scanned documents with just one click to save you time spent on tedious work.
No Code Platform
The No Code Platform does not require technical experience and serves users by helping them to create simple applications on their own.
Key features:
- Drag-and-drop form building
- Minor form customization based on existing templates (Simple coding required)
Benefits You Can Gain
Increased Productivity
You can build any forms quickly without any coding skills to simplify business processes, reduce errors from manual processes, and increase productivity.
Cost Savings
There’s no need to pay someone with much coding knowledge to do the job.
Customers of SME Solutions Share Their Success Stories
Reliable and secure Managed IT Services help SMEs speed up digital transformation