The Top Challenges Facing SMEs in Hong Kong

Limited IT Budget

Limited IT Budget

This is common among SMEs as they often grapple with limited resources.

Minimal IT Skills

Minimal IT Skills

A dedicated IT team is too costly for most SMEs.

Talent Shortage

Talent Shortage

This not only gives rise to higher staff costs but also limits SMEs’ business growth.

As a result, smaller companies are looking into managed IT services and automation technologies — some of the most sought-after SME solutions —to overcome those pain points, improve operational efficiency, and drive business growth.



What SME Solutions Ricoh Offers to Enable Your Success


Managed IT Services

 

Key SME IT support features:

  • Software and hardware support
  • Cybersecurity support
  • Real-time remote troubleshooting
  • Network building, adjustment, and monitoring
  • Onsite support during public holidays
  • Monthly subscription-based devices-as-a-service
Learn more
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Benefits You Can Gain

Enhanced Cost Efficiency

Enhanced Cost Efficiency

You can choose an affordable monthly plan for onsite technical support or pay only for services used with prepaid tokens.

Smooth Operation

Smooth Operation

Comprehensive SME IT support — from software installation to network configuration, office network cabling, as well as device-as-service that provides a tailored package of devices, software, and managed services — ensures smooth operation of your business.

Minimized Risks

Minimized Risks

Proactive network monitoring, potential risk detection as well as automated software updates and maintenance help to guard you against cybersecurity incidents.



Document Management Automation


DocuWare

 
Key features:

Cloud document management allows you to digitize, secure, work with business documents, and enables the automation of processes such as review and approval, accounts receivable & accounts payable, and records management.

Learn more
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Benefits You Can Gain

Fast Document Retrieval

Fast Document Retrieval

Documents are readily available in the cloud for fast search and retrieval.

Tightened Document Security

Tightened Document Security

Secure, controlled and logged access, a sophisticated rights structure, and secure data capture are some of the features that protect documents against loss, abuse, and manipulation.

Secure Access to Information on the Go

Secure Access to Information on the Go

Authorized access from anywhere, at any time, and via mobile devices and computers is enabled.



R Hub

 

The quick AI Doc solution with easy and instant access via Ricoh Smart Operation Panel.

R Hub is a solution which provides users a set of quick tools for handling documents scanned in Ricoh MFP. Embedded in the Ricoh Smart Operation Panel, you can start using R Hub immediately without installing any additional software. 

Key features:

  • Document Comparison
  • Handwriting Removal
Learn More
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Benefits You Can Gain

Efficient Comparison for Fraud Prevention

Efficient Comparison for Fraud Prevention:

Comparison between 2 documents are quickly made to track changes, validate the integrity of documents, and prevent fraud more effectively.

TIme Saving

Time Saving

Unwanted handwritings are removed from scanned documents with just one click to save you time spent on tedious work.



No Code Platform

 

The No Code Platform does not require technical experience and serves users by helping them to create simple applications on their own.

Key features:

  • Drag-and-drop form building
  • Minor form customization based on existing templates (Simple coding required)
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Benefits You Can Gain

Increased Productivity

Increased Productivity

You can build any forms quickly without any coding skills to simplify business processes, reduce errors from manual processes, and increase productivity.

Cost Savings

Cost Savings

There’s no need to pay someone with much coding knowledge to do the job.




Contact Our SME Solutions Consultant