Ricoh Customer Portal
To improve customer experience and become more environmentally friendly, we are pleased to introduce the new “Ricoh Customer Portal” which provide a more convenient and efficient service experience.
- Account Management: Effortlessly manage and update your contact information, machine location and billing address
- Order Tracking: Conveniently track the status of your orders, delivery information, and fulfillment status
- Contract Viewing: View billing schedule and download contract documents
- Service order status and reports: Access the latest service reports, including your machine’s installation and meter reading history for the last 12 months
- User guide & Useful links: You may learn from user guide videos on Ricoh Customer Portal, Ricoh’s hardware and software solutions and you may also find request form for Ricoh product training etc.
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New Ricoh Customer PortalThe new customer portal will offer an intuitive and user-friendly interface, making it easier for you to access and manage your account information and more.Select
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Old Ricoh Customer PortalWe will be discontinuing this version in early July 2024. All existing customer data will be automatically transferred to the new Ricoh Customer Portal.Select
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User Account RegistrationYou will have authorized access to view your company's data, including contracts and invoices, among other information.Select
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We offer the best products and services with support, advice and training solutions to keep your business running smoothly.
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Your relationship with Ricoh doesn’t end when you purchase our products or services.
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We do more than deliver your products. For software solutions, office devices or production machines, we maximise your investment potential with training and education.
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We’re your long-term partners in continuous improvement. Optimising your systems and looking for ways to innovate is part of staying competitive and efficient.
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If you have a requirement for Ricoh to relocate an existing device, please contact our customer Service Hotline 2833-1111. Please allow 5 working days notice for your relocation request to be processed.
News & Events
Keep you up to date with Ricoh
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28 Jun
Ricoh named in TIME World's Most Sustainable Companies of 2024
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19 Jun
Ricoh named in Asia-Pacific Climate Leaders list for the third consecutive year
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31 May
Ricoh declares June as Global SDGs Action Month
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29 May
Ricoh’s production print sustainability recognized by prestigious Pacesetter Award from Keypoint Intelligence