Used Product Removal Service

According to “Product Eco-Responsibility Ordinance”, customers who purchase Ricoh multifunction printers, printers, scanners, computers or monitors can request free removal service for the used electrical appliances.

Customer can make request for the removal services by filling the Record of Choice of Removal Service upon purchase; or Customer may send the request to RHK through email at [email protected], within 3 working days upon order confirmation date. Any late request will not be accepted and be deemed as no request for the removal service.

If Customer request collection and disposal services after 3 working days, Customer may contact the government approved collection and disposal service provider (ALBA) directly at 2676 8888.

Record of Choice of Removal Service Registration
登記除舊服務選取紀錄

* 為必須填寫項目 * Required fields

請以英文填寫此表格 Please fill in this form in English

Order number 訂單編號

Customer name 顧客姓名

Contact number 聯絡電話

Email address 電郵地址

Select service 選擇服務

Contact person (if choose the removal service) 聯絡人姓名（如選取除舊服務）

Contact number (if choose the removal service) 聯絡電話（如選取除舊服務）

Removal address (if choose the removal service) 移除舊電器地址（如選取除舊服務）

Type of equipment and quantity to be removed (if choose the removal service) 所需移除的設備及數量（如選取除舊服務）

Removal service is available by prior arrangement from Monday to Friday (09-1300,1400-1800), except Saturdays, Sundays and Public Holidays. Unless agreed otherwise, the removal service should be arranged in 20 working days upon customer request and the confirmed collection date is subject to the appointed collector.

除舊服務必須事前預約，在星期一至星期五(9:00-1:00, 2:00-6:00)提供，星期六、星期日及公眾假期休息。除非另有協議，當客戶提出要求後安排除舊服務需要二十個工作天，而實際回收日期需待指定回收商再確認。

Appointment date of removal service 預約回收日期

Used Product Removal Service

Record of Choice of Removal Service Registration 登記除舊服務選取紀錄

Record of Choice of Removal Service Registration
登記除舊服務選取紀錄