Business Process Outsourcing
Accelerating Your Business Process with Automation
Ricoh’s Business Process Outsourcing (BPO) Services provide a full spectrum of document processing and business process services, which empower your digital transformation that drives innovation, enables collaboration, and engages employees via flexible support models.
With our extensive knowledge of business process management, automation, technology, Transfer of Undertakings (TUPE) and delivering processes, Ricoh Hong Kong is uniquely positioned to help your organization optimize, automate and digitally transform your business processes.
The majority of companies achieve annual productivity savings by outsourcing up to:
The More You Outsource. The More You Save.
Why Ricoh BPO Services?
Ricoh’s team of experts is dedicated to empower your digital workplace through innovative technology and services, which enables smarter business operations.
Our consultants have proven success in harnessing the use of people, process and technology, which creates information workflow efficiencies that streamline your business processes, optimize operating costs and drive productivity.
- End-to-end approach: Managing the scope of BPO relationship across all stakeholders
- Collaborative BPO governance: Adopting a partnership attitude
- Change Management: Managing the effects of change during transition and beyond
- Value beyond cost: Focusing on strategic benefits beyond cost reduction
- Business outcomes: Targeting strategic outcomes, rather than just efficient transactions
- Technology as a business enabler: Driving operational improvements and business innovation
Our Business Process Outsourcing Services
Print Room Outsourcing Services
Corporate print rooms need to offer innovative, cost-effective solutions for a variety of in-house print and communication. As the need for more customizations increase, while regulations grow more stringent, there is growing pressure to deliver more communications through digital channels.
Ricoh’s Print Room Outsourcing Services can help you optimize your print processes with the right output/document management strategy, enabling users to create, store and use information whenever and wherever it is needed. We will work closely with your internal team to establish the best hardware and software for your environment and provide seamless support in every step of the print process.
Why?
- Cost-effective printing expertise
- High quality print and document finishing
- Quick turnaround times with improved workflow
- Trackable usage patterns for analytics and cost control
- Improve environmental performance by cutting down waste
Robotic Process Automation Services
Robotic Process Automation can effectively automate repetitive processes so business users can focus on higher-value tasks and customer-focused initiatives.
With Ricoh’s RPA solutions, users from HR, Accounting or Logistics department with varying levels of automation experience can automate business processes to achieve significant cost savings and better customer satisfaction.
Why?
- Improve productivity
- Reduce labor costs
- Minimize human errors
- Improve internal communications with automated workflow
Recommended resources for you
Global Real Estate Leader Simplifies and Brings Agility to Its HR Workflow with Ricoh
Find out how Mapletree fulfilled the needs of its growing global workforce with a digital HR document management solution.
Our Key Partners
Get in touch with one of our consultants and find out how we can help you create your hybrid workplace.
Let's Connect