Billing & Payment
Ricoh provides a service called @Remote that remotely manages the status and usage of your devices via the Internet so that you do not need to report the meter counter.. Please report your meter reading of your device by:
- Printing the counter sheet from MFP OR
- Download Meter Reporting Report Form (PDF) and fill in the meter reading
And send to Meter Section of Ricoh within the first 5 calendar days of each month by following methods:
- Email to [email protected]
- Fax to 2880 6088
Payment methods
Customer may settle the payment by the following methods:
E-billing service
Ricoh is committed to reducing carbon footprint and focused on environmental conservation. Our Customer Portal helps companies to reduce paper, increase productivity and gain dollar saving.
Customers can now register to use our Customer Portal to enjoy the following value-added benefits:
- Environment-friendly
- Free registration and easy to use
- Flexible to create user accounts to suit your needs
- Access to account status, latest invoices, statements and reminders anytime, anywhere
- Email notifications once latest e-invoices or e-statements are uploaded
- Retrieval of invoices and statements up to 6 months upon registration
- Download forms to update customer information
- Customer portal
- All invoices samples embedded in the link are for customer’s easy understanding of how to read our new invoice formats;
- Ricoh Hong Kong Limited (RHK) reserves the rights to make any enhancement and changes in the invoice format as RHK thinks fit.