Contact us

Please fill in the form below for product/service enquiry, our team will get in touch with you as soon as possible”. If you want to provide feedback to us, please click here

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1 Cantonese 2 English 3 Putonghua

 

Sales Enquiries

• Press 1 > 1

 

Order of Consumables

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Repair Service

• Press 1 > 3

 

Helpdesk Service

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Account Enquiries

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Customer Service

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Above shortcut keys table is for Cantonese version. You can simply change the first key number from 1 to 2 or 3 for choosing of English or Mandarin version respectively.

Drop-off Center for Ricoh Carry-in Maintenance Service (except camera products)

Address: Unit 10 and 11, 8th Floor, Sun Cheong Industrial Building, No. 2-4 Cheung Yee Street, Cheung Sha Wan

Telephone: 2833 1111

Office Hours:

Monday to Friday - 9:00am – 1:00pm, 2:00pm – 5:30pm
Closed on Saturdays, Sundays and Public Holidays.

Note: Please bring along your original invoice as evidence for product warranty, for carry-in repair maintenance service terms apply.

Product & Solution Enquires from Macau

For product & solution enquiries from Macau, please contact our reseller:

New Domain Office Solutions Limited

Address:
Av.do Coronel Mesquita,No. 48-48D, Edf Industrial Man Kei 4/F, A, Macau

Telephone: (853) 2833-0066

Fax: (853) 2833-0055

Email: [email protected]

Website: newdomain.mo

 
Ricoh Camera Products

For enquiries & service of camera, please contact our Ricoh camera Hong Kong distributor:

Laikok Photographic Products (HK) Ltd

Telephone: (852) 2856 3633

Email: [email protected]

Website: www.laikok.com.hk/en/contact