Optimise customer service and operations
Gather valuable business intelligence from your existing video data
Video Surveillance & Analytics
Enhancing security and business efficiency with real-time surveillance and intelligent analytics
What Is Video Surveillance & Analytics?
Our Video Surveillance & Analytics (VSS) provides both cloud and on-site video analysis solution for streamlining business intelligence and operations management through comprehensive real-time reporting and event handling. For example, It can notify employees when a customer is interested in a product, or call security when theft is detected.
Primarily used in retail, logistics and commercial buildings, the VSS Market Application Suite can be tailored to specific customer requirements for other markets such as financial services, educational institutions, public utilities, smart cities and others.
How Do You Benefit from
Video Surveillance and
Analytics?
Increase ROI
Use insights from your existing infrastructure to drive marketing and merchandising decisions
Recognise threats
Monitor triggers using facial recognition, advanced object tracking and license plate recognition
Reduce investigation time
Reduce hours to minutes with a centralised, searchable database that includes powerful crime investigation analytics
Minimise risk
Reduce risks of overlooking suspicious or real criminal events due to human error
Meet compliance requirements
Be on target with submitting evidential video within mandated time periods
Who can benefit from video surveillance and analytics?
Financial services and insurancel
Tighten security and streamline customer flow with intruder detection, pro-active fraud monitoring, 7/24 monitoring of self-service area and queue analysis.
Logistics
Strengthen security along your supply chain with perimeter protection and intruder detection.
Retail
Improve shopping experience and increase store sales with in-store customer journey analysis, customer profiling and sales with enquiries alert.
Education and NGO
Secure campuses with attendance tracking and authorised visitors management.
Real estate and construction
Enhance site safety and security with unauthorised personnel alert and real-time heavy equipment audit.
Commercial and residential building
Protect building security by identifying residents, tenants, visitors and intruders.
Public utilities
Minimise service down time with real-time critical infrastructure monitoring and failure alerts.
Marketing/Advertising
Deliver persona based content such as promotions of interested products with real-time traffic analysis.
Surveillance Cameras Key Features
That Will Benefit Your Organisation
Dwell time and loitering
Examining the time people spend in one place, at one display, or task, or on what might appear to be suspicious behaviour and then analysing the data can lead to improved retail displays, enhanced marketing, new insights into customer behaviour, and enhanced security.
Facial recognition
Recognising people quickly by their unique facial features can help you spot and prepare for approaching VIP or celebrity guests, or detect unauthorised personnel before they enter your premises.
Forensic search
Archived videos can be retrieved easily by specifying customised search criteria with smart search tools without having to pre-configure them.
Demographics and emotion analysis
Visually identifying customers by age, gender or emotional response, which can lead to deeper insights of attitude and behaviour of key target groups, and to provide them with what they need.
Dynamic masking
This technology is especially useful for outdoor applications, it can lead to virtual masking of particular areas of interest, while being able to ignore areas of less concern.
Heat map analysis
Heat mapping analysis can show the ‘hottest’ places of interest where the majority of visitors or customers might stop, gather or linger in a retail location, exposition or other facility.
Motion detection
Constantly analyzing images can detect any visual changes in a specific targeted area which can save on security staff while enhancing overall security.
License plate recognition
License plate recognition (LPR) automatically detects and verifies vehicle licence plates which can offer major assistance in designing intelligent traffic systems, managing car parks, and vehicle fleets, traffic and road patrols, highways, tolls, checkpoints, and border security.
Object tracking
By capturing the size, colour, motion, direction and speed of an object it can be tracked effortlessly or found easily in complex settings.
Crowd analysis
Analysing the size of crowds or visitors by counting each person entering a specific area one by one can help to determine optimal staffing requirements for different periods and locations.
Queue management
Monitoring the status of queues in different locations and at different times of the day can help determine staffing needs to provide a better customer experience.
Suspect tracking
Tracking the whereabouts and movements of suspects by utilising different cameras in a video surveillance system across different location with a central monitoring unit can aid in arrest and capture and in protecting citizens.
What We Do to Help
“With people counting, data can be used to specifically assess the effectiveness of marketing activities. We can ensure that no more than the maximum number of visitors as is prescribed by the safety codes of both the police and fire department.”
Event Manager
One Major Convention and Exhibition Venue in Hong Kong
“By installing security cameras with face recognition at entrance doors, school administrators can see every individual who walks through and notices any red flags immediately. Identification of vehicles entering campus will improve access control. If a license plate isn’t registered in the License Plate Recognition (LPR) system, alerts will be received.”velopment
Principal
One Aided School at Central & Western District
“That’s a great solution in combining the performance and reliability of local recording with the convenience and flexibility of the cloud. Receive push notifications to my mobile for any alert. Visually verify incidents so appropriate action can be taken.”
Administration manager,
Small and Medium Enterprise
Schedule a FREE consultation now and discover how we can help you to enhance your security and business operations.
Recommended resources for you
Bài viết
RICOH Promoting the New Hybrid Workplace Culture
Ricoh launched Ricoh Spaces, which integrates technology into daily office work, promotes a new hybrid office culture, and promotes the continuous growth of the company.
Bài viết
7 Ways to Meet Employee Expectations in a Hybrid Workplace
With pandemic-driven changes in work models, the growing preference for remote work or a hybrid workplace is gaining traction among employees.
Bài viết
How to Make the Hybrid Model Work for Your Business
When the pandemic took the world by storm, what began as a flexible work arrangement to accommodate business needs in times of crisis...
Why Ricoh?
Ricoh is a leading provider of digital services, process automation, and information
management solutions designed to support digital transformation and optimise business
performance. Backed by an 85-year history of cultivating knowledge and nurturing
organisational capabilities, Ricoh empowers the creation of digital workplaces utilising
innovative partners and technologies, providing the expertise and services that enable
individuals to work smarter from anywhere.
Advisory & Design
We work with our customers to understand their business objectives and barriers.
Deployment
We build the right solutions and successfully deploy to optimise adoption.
Managed Services
We work towards building a foundation of trust, ensuring a strong partnership and future success. We work with our customers to understand their business objectives and barriers.
Let's Connect
Talk to a Ricoh Expert
Get in touch with one of our consultants and find out how we can help you create your hybrid workplace.
Let's Connect